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Could anyone explain what the selection bias means in the client satisfaction evaluation? I am thinking to use this method to assess our Poverty Reducing Program.

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Discussion thread: General

Eric Man

10 September 2020

Could anyone explain what the selection bias means in the client satisfaction evaluation? I am thinking to use this method to assess our Poverty Reducing Program.

Could anyone explain what the selection bias means in the client satisfaction evaluation? I am thinking to use this method to assess our Poverty Reducing Program.

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AMY

10 September 2020

You are welcome.

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Eric Man

10 September 2020

Got it. Thanks.

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AMY

10 September 2020

It means that satisfied and higher functioning clients are more likely to complete the questionnaire.

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