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What are the roles of social workers in primary healthcare?

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Discussion thread: Medical Social Services
Isla Carter
16 July 2025
What are the roles of social workers in primary healthcare?

What are the roles of social workers in primary healthcare?

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Benjamin Foster
16 July 2025

Don’t mention it and my pleasure!

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Isla Carter
16 July 2025

Truly appreciate your quick and helpful response.

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Benjamin Foster
16 July 2025

Social workers play several important roles in primary healthcare settings. Here are five key roles of social workers in primary healthcare:
1. Psychosocial assessment and support: Social workers conduct comprehensive psychosocial assessments of patients to identify social, emotional, and environmental factors that may impact their health and well-being. They provide emotional support, counseling, and crisis intervention to individuals and families facing various challenges such as mental health issues, substance abuse, domestic violence, or socioeconomic difficulties. They help patients cope with stress, develop coping strategies, and connect them with appropriate resources and support systems.
2. Care coordination and advocacy: Social workers serve as care coordinators, facilitating the coordination of healthcare services and community resources. They collaborate with healthcare teams, community organizations, and social service agencies to ensure patients' access to necessary healthcare services, medications, financial assistance, housing, transportation, and other support services. They advocate for patients' rights, navigate healthcare systems, and address barriers to care to promote optimal health outcomes.
3. Patient education and health promotion: Social workers provide health education and promote preventive measures to individuals and communities. They educate patients about managing chronic conditions, medication adherence, healthy lifestyles, and disease prevention strategies. They help patients develop self-management skills, set goals, and make informed decisions about their health. Social workers often work in collaboration with other healthcare providers to deliver comprehensive and culturally sensitive health education programs.
4. Mental health and behavioral interventions: Social workers play a crucial role in addressing mental health and behavioral issues in primary healthcare settings. They provide screenings for mental health conditions, assess psychosocial factors contributing to health concerns, and offer brief counseling or therapy. They collaborate with psychiatrists, psychologists, and other mental health professionals to develop treatment plans, provide referrals, and support patients with mental health needs. Social workers also address substance abuse, addiction, and behavioral challenges, facilitating access to specialized services when necessary.
5. Care planning and transitions: Social workers contribute to care planning and assist patients in managing care transitions. They collaborate with healthcare teams to develop comprehensive care plans, considering the social determinants of health and patients' unique circumstances. They help patients navigate complex healthcare systems, understand treatment options, and make informed decisions. Social workers also facilitate smooth transitions from hospital to home or other care settings, ensuring patients have the necessary support, resources, and follow-up care.

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