Satisfaction of residents in the community

Function

Monitoring residential quality, improvement, facility adequacy

Relevance

Settlement, aspiration, adaptation

Target

Community

Respondent

Resident

Feature

4 items in 5-point rating scale

Reliability

.861

References

Kwan, Yui-huen, Man-hung Ngan, Chau-kiu Cheung, and Kun Ma. 2002. Effectiveness Enhancement of the Kwun Tong Community Care and Support Network Project─Research Report. Hong Kong: Department of Applied Social Studies, City University of Hong Kong.

Segal, Steven P., Dina Redman, and Carol Silverman. 2000. “Measuring Clients’ Satisfaction with Self-help Agencies.” Psychiatric Services 51(9):1148-1152.

service effectiveness well-being

Satisfaction of residents in the community - userguide
ENG Satisfaction of residents in the community - userguide
CHT Satisfaction of residents in the community - userguide
CHS

Satisfaction of residents in the community - scale
ENG Satisfaction of residents in the community - scale
CHT Satisfaction of residents in the community - scale
CHS