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Manual Event (Session ID,DateTime,Event) = ks04l06ki5dfs5g7ei387li6b1 20240424004825 /sc/communities/recently-we-are-conducting-a-client-satisfaction-survey-of-a-drug-abusers-program-we-got-a-very-high-rate-of-satisfaction-in-the-results-does-it-mean-our-program-is-successful-and-effective/

Recently, we are conducting a client satisfaction survey of a drug abusers’ program. We got a very high rate of satisfaction in the results. Does it mean our program is successful and effective?

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討論:Services for Offenders and Drug Abusers
Anton Chu
2021年4月7日
Recently, we are conducting a client satisfaction survey of a drug abusers’ program. We got a very high rate of satisfaction in the results. Does it mean our program is successful and effective?

Recently, we are conducting a client satisfaction survey of a drug abusers' program. We got a very high rate of satisfaction in the results. Does it mean our program is successful and effective?

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daisychiu1005@ymail.com
2021年4月7日

You are welcome.

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Anton Chu
2021年4月7日

Thank you for sharing.

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daisychiu1005@ymail.com
2021年4月7日

It is a bit tricky to use client satisfaction in program evaluation. Usually, the respondents will rate higher than the actual feelings to meet the expectations of the agency. The program's effectiveness has many indicators, and clients' satisfaction is only one of them.

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