Pre Survey

Learning

Post Survey

Your
Information

Certificate of
Completion

Which of the following is the major cause of ‘don’t know’ responses?

A question is considered to be ambivalent.

Respondents really don’t know or had no opinion about the question.

The question is too easy.

The question is too difficult.

Some respondents answering ‘don’t know’ may actually reflect ‘satisficing’. What does ‘satisficing’ mean?

The respondents felt satisfied with the questionnaire.

The respondents did not want to think.

The respondents felt dissatisfied with the questionnaire.

The respondents did not want to write.

Which of the following will lead to an increase in ‘don’t know’ responses?

The language of a question is very complex.
The question contains a long explanation.
The question requires respondents to predict the future.

i. only

ii. only

i. & iii. only

i, ii & iii

Which of the following is a better way to identify those respondents who do not really have strong preferences towards the questions?

Using a ‘don’t know’ filter

Measuring the strength of the respondent’s attitudes directly

Talking to the respondents

Using a reverse-scored item

Which of the following is an example/are examples of a type of question that can be helpful to filter those respondents who do not have strong preferences towards the questions?

Asking how certain the respondents are of their opinions
Asking how knowledgeable the respondents are on the topic
Asking how much the respondents understand the language of the question

i. only

ii. only

i. & ii. only

i, ii & iii