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Manual Event (Session ID,DateTime,Event) = bnacc2s7rempl6139e18jee6gu 20221206190758 /communities/how-many-dimension-of-quality/

How many dimension of quality?

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Discussion thread: General
yatzary20
29 March 2020
How many dimension of quality?

How many dimension of quality?

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yatzary20
28 March 2020

Understood. Thanks

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amy.amy
28 March 2020

Assurance: if the staff are polite, helpful, and professional

Conformity: if the product/ service meet the standard

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amy.amy
28 March 2020

empathy, humaneness, performance, reliability, responsiveness, security and tangibles

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yatzary20
28 March 2020

What are the definitions of assurance and conformity?

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amy.amy
28 March 2020

Accessibility, assurance, communication, competence, conformity, deficiency, durability,

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amy.amy
28 March 2020

14

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