How many dimension of quality?

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yatzary20

29 March 2020

How many dimension of quality?

How many dimension of quality?

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yatzary20

28 March 2020

Understood. Thanks

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amy.amy

28 March 2020

Assurance： if the staff are polite, helpful, and professional

Conformity： if the product/ service meet the standard

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amy.amy

28 March 2020

empathy, humaneness, performance, reliability, responsiveness, security and tangibles

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yatzary20

28 March 2020

What are the definitions of assurance and conformity?

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amy.amy

28 March 2020

Accessibility, assurance, communication, competence, conformity, deficiency, durability,

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amy.amy

28 March 2020

14

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