Manual Event (Session ID,DateTime,Event) = 74ugbo7ml9c77ij23u5dvrul1k 20231210211246 /communities/since-the-outbreak-of-covid-19-the-hotline-service-is-becoming-more-important-for-family-welfare-to-reduce-infection-chances-do-you-have-any-advice-for-setting-up-the-telephone-hotline-service/

Since the outbreak of COVID-19, the hotline service is becoming more important for family welfare to reduce infection chances. Do you have any advice for setting up the telephone hotline service?

Topic Discussions

Hello! I’m Dr. MEL. Nice to meet you! I’m absolutely excited that we are going to start this beautiful learning journey together and I’m sure you will find it fruitful and fulfilling. Feel free to share your thoughts here!

Recent Activity Discussions

Got questions? Simply post them and let’s discuss!

Discussion thread: Family and Child Welfare Services

Freddie Chiang

28 April 2021

Since the outbreak of COVID-19, the hotline service is becoming more important for family welfare to reduce infection chances. Do you have any advice for setting up the telephone hotline service?

Since the outbreak of COVID-19, the hotline service is becoming more important for family welfare to reduce infection chances. Do you have any advice for setting up the telephone hotline service?

Reply

Like

Replies

Winsome

28 April 2021

?

Replies

Like

Freddie Chiang

28 April 2021

Sure.

Replies

Like

Winsome

28 April 2021

It is indeed a more flexible service model. You may train social workers to provide counseling through telephone communication.

Replies

Like

Latest Posts

More posts

I understand that people seldom commission an evaluation without a specific reason, but sometimes an administrator may use program evaluation as a ploy to postpone or avoid deciding, is such reason desirable?

I understand that people seldom commission an evaluation without a specific reason, but sometimes an administrator may use program evaluation as a ploy to postpone or avoid deciding, is such reaso ...

Haha Chan

7 December 2023

3Replies,0Months ago

Like

Hi, everyone. I get a question! Different stakeholders may have different expectations for the program evaluation. May I ask how evaluators could deal with such contradictory expectations?

Hi, everyone. I get a question! Different stakeholders may have different expectations for the program evaluation. May I ask how evaluators could deal with such contradictory expectations?

Haha Chan

7 December 2023

3Replies,0Months ago

Like

Hello. May I ask a question about how to choose the model for program evaluation? Sometimes I find that it is not enough to adopt only one model. Can I use different models in a program evaluation at the same time?

Hello. May I ask a question about how to choose the model for program evaluation? Sometimes I find that it is not enough to adopt only one model. Can I use different models in a program evaluation ...

Bernice

7 December 2023

3Replies,0Months ago

Like

Hi, we are invited to develop an evaluation program on IFSCs. May I ask why we need to clarify the meaning of evaluation to the program personnel? I thought it was common sense.

Hi, we are invited to develop an evaluation program on IFSCs. May I ask why we need to clarify the meaning of evaluation to the program personnel? I thought it was common sense.

Bernice

7 December 2023

3Replies,0Months ago

Like

Featured Posts

Hi, I realized that it seems the concept “outcome” is different from the term “output”. Taking the grandparent training project as an example, what is the “outcome’ referable?

Hi, I realized that it seems the concept "outcome" is different from the term "output". Taking the grandparent training project as an example, what is the “outcome’ referable?

CouldYip

26 August 2021

7Replies,28Months ago

Like

I have designed a large-scale survey about the life satisfaction of low-income families in Hong Kong. Is it appropriate to use the electronic survey through mobile phones?

I have designed a large-scale survey about the life satisfaction of low-income families in Hong Kong. Is it appropriate to use the electronic survey through mobile phones?

Realistic

20 August 2021

3Replies,28Months ago

Like

Questions about program evaluation and impact assessment (PE & IA)?

Dear MEL participants, Hello everyone! We are going to meet Prof. Aron Shlonsky this week (17&18 Oct). Do you have any problems or issues in program evaluation and impact assessment? Pleas ...

meladmin

15 October 2019

0Replies,50Months ago

Like

Question about the programme evaluation

Can someone recommend me a basic guide book for programme evaluation? We are an NGO in mainland China and providing services for young drug abusers in rural China. We learnt about your pro ...

Jessica

9 October 2019

4Replies,50Months ago

Like

Courses for public Web-based audio visual learning materials Outcome / impact indicator bank Best Practices Sharing Online community of practices Courses for participants