Hi there. Besides CISM Scale and service providers’ performance, could you please give me a clue about possible measures for our program for improving self-management among patients with chronic illnesses? I may discuss them with my fellows.

Welcome.

Thank you for the information.

Sure. Alternatively, similar measures may be based on reports by patients that they have received specified self-management support services. The DMAA Participant Satisfaction Survey, for example, includes items soliciting patients' reports of the frequency of different types of contact with service providers (such as receipt of educational materials, scheduled calls, and face-to-face meetings), which lifestyle changes have been emphasized by service providers (e.g., improving diet, taking medications as prescribed, getting annual check-ups, weight management), and whether specific biometric monitoring devices were provided (such as glucometers, peak flow meters, digital weight scales, or home cholesterol screening monitors). Inventory counts also may be used to measure the distribution of patient education materials or self-management support tools.