How to evaluate a program for providing financial assistance training or social workers?

Great to learn it.

I have learned so much from you.

When evaluating a program for providing financial assistance training for social workers, it is crucial to assess its effectiveness in equipping social workers with the necessary skills and knowledge. Here are five points to consider when evaluating such a program:
1. Knowledge assessment: Conduct a pre- and post-training assessment to measure the social workers' knowledge and understanding of financial assistance programs and resources. Use validated assessment tools or develop specific evaluation instruments to measure their comprehension of eligibility criteria, application processes, available benefits, and other relevant financial assistance topics.
2. Skill application: Evaluate the social workers' ability to apply the learned skills in practical scenarios. Assess their proficiency in assisting clients with financial assistance applications, navigating complex eligibility requirements, and advocating for clients' financial needs.
3. Participant feedback: Gather feedback from the social workers who participated in the training program. Use surveys, interviews, or focus groups to obtain their opinions and experiences regarding the content, delivery methods, and overall effectiveness of the training.
4. Client feedback: Obtain feedback from clients who received financial assistance services from the trained social workers. Use satisfaction surveys or interviews to assess their perception of the quality and effectiveness of the assistance provided. Assess whether they felt adequately supported, whether the social workers helped them access the appropriate financial resources, and whether they experienced positive outcomes.
5. Program outcomes: Evaluate the program's outcomes by measuring the impact on social workers' performance and the effectiveness of financial assistance service delivery. Track indicators such as the number of successful financial assistance applications, the time taken to process applications, and client outcomes related to financial stability.