Following the previous question, FCSC stated that 90.1% of the service users indicated a positive response in overcoming their immediate crisis upon leaving the FCSC. Do you think it’s necessary to design an evaluation of their service effectiveness?

No worries!

Thank you for your kind answer!

Yes, you may still plan an evaluation to check the inputs, outputs, and outcomes of this program. Sometimes, evaluations conducted by different evaluators may get different results, and external evaluators may have a particular advantage, compared with those internal ones, such as collecting potential negative feedback from participants.