The COVID-19 pandemic has caused the suspension of several senior services, such as singing groups. In response, our center is developing a home-visit recreational service and intends to obtain input from community-dwelling seniors via the internet. How do you feel about this?

No worries.

Thanks for reminding me.

Developing a new type of senior service that aligns with the current pandemic situation is a smart decision for NGOs. However, gathering feedback through the internet may result in sample bias in the intended population, given that many older adults lack sufficient digital literacy.