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Manual Event (Session ID,DateTime,Event) = irhjkv9jfvod31ankfjukobctm 20240415064757 /tc/communities/i-understand-that-using-a-set-of-rules-and-procedures-helps-improve-service-however-is-there-any-risk-of-fully-relying-on-these-fixed-rules/

I understand that using a set of rules and procedures helps improve service. However, is there any risk of fully relying on these fixed rules?

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討論:Poverty, Social Disadvantage, and Social Protection
Kenji
2023年11月16日
I understand that using a set of rules and procedures helps improve service. However, is there any risk of fully relying on these fixed rules?

I understand that using a set of rules and procedures helps improve service. However, is there any risk of fully relying on these fixed rules?

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KK May
2023年11月16日

You are welcome.

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Kenji
2023年11月16日

Thank you for the information.

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KK May
2023年11月16日

Definitely. The capacity to use these general rules depends on how much the task can be routine. Where a task is not routine there are no fixed responses to a situation. The individual has to think up their own response (having analyzed the situation), decide what should happen, and carry it out. Solutions to problems are novel and unstructured.

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