Have you ever encountered “Don’t Know” responses in surveys? ?? We often consider respondents who write “Don’t know” (DK) as complacent or nonresponsive rather than valid.
Here’s a scenario-based video that will teach you how to deal with it: https://bit.ly/35pz70F.??
More about the Online Knowledge Hub: https://jcmel.swk.cuhk.edu.hk/courses-for-public/
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