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Hi, friend! Following my previous post, maybe a long time ago, could you please explain to me why we need to consider the purpose and audience for the program evaluation in the primary care setting?

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Discussion thread: Medical Social Services
Chantel Ma
11 August 2022
Hi, friend! Following my previous post, maybe a long time ago, could you please explain to me why we need to consider the purpose and audience for the program evaluation in the primary care setting?

Hi, friend! Following my previous post, maybe a long time ago, could you please explain to me why we need to consider the purpose and audience for the program evaluation in the primary care setting?

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Manson Wong
11 August 2022

Not at all.

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Chantel Ma
11 August 2022

I see. Thx!

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Manson Wong
11 August 2022

Identifying stakeholders who will be interested in the evaluation’s results, the decisions that your evaluation is expected to inform, and the type of evidence required is crucial to determining what questions to ask and how to approach the evaluation. For example, insurers might focus on the intervention’s effects on the total medical costs they paid and on patient satisfaction; employers might be concerned with absentee rates and workforce productivity; primary care providers might focus on practice revenue and profit, quality of care, and staff satisfaction; and labor unions might focus on patient functioning, satisfaction, and out-of-pocket costs. Potential adverse effects of the intervention and the reporting burden from the evaluation should be considered as well.

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