Hello. Could anyone kindly give me a clue about the evaluation of the process? I heard that there are many different approaches to process evaluation, but I am not very familiar with this concept.

It was my pleasure.

Thanks a lot for your kind sharing.

Normally you may get the information for process evaluation from both the records of the institutions or organizations sponsoring the program, the quantitative survey, and unstructured interviews with people using and not using the service.