Hello. We are planning to do an evaluation of the CSSA and thus need to collect information about this scheme. I have learned that the formative evaluation should aim at improving the program and the services. Hence, may I ask what factors the evaluators should pay attention to in a formative evaluation?

You are welcome.

I see. Thx so much!

The evaluators of a formative evaluation may need to focus on discrepancies found in evaluation, including the discrepancies between program objectives and the unmet needs of the target group and the services delivered, or between outcomes achieved and outcomes projected.