I want to know what I should do if the service users of my programme, which targets people in poverty, are not motivated to do the post-survey. Does anyone have any idea to boost the response rate?

Anytime! Good luck!

Thanks! That’s very helpful.

I guess you can always use incentives if it is possible and within your programme’s budget, as I think people will have a higher motivation to fill out the survey when there are incentives, especially if your programme targets people in poverty.