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From what perspectives can client satisfaction be measured?

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Yan Cheung

7 May 2021

From what perspectives can client satisfaction be measured?

From what perspectives can client satisfaction be measured?

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Candy LAM

6 May 2021

No problem.

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Yan Cheung

6 May 2021

I see, this is very helpful.

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Candy LAM

6 May 2021

Client satisfaction is measurable by a multidimensional systemic yardstick in which the varying client groups——taxpayers, their elected officials, and (to the extent of their participation in the services provided to them) service recipients——make inputs.

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