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If a program was aimed at evaluating the quality of community support services for people with disabilities, what would be the indicators for this program evaluation?

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Discussion thread: Services for People with Disabilities
Mia Jason
17 July 2025
If a program was aimed at evaluating the quality of community support services for people with disabilities, what would be the indicators for this program evaluation?

If a program was aimed at evaluating the quality of community support services for people with disabilities, what would be the indicators for this program evaluation?

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Tessa Hayes
17 July 2025

Welcome! I'm glad I could contribute.

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Mia Jason
17 July 2025

Thank you for everything you've done.

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Tessa Hayes
17 July 2025

When evaluating the quality of community support services for people with disabilities, several indicators can be considered. Here are five key indicators for program evaluation:
1. Access to services: Assess the accessibility of community support services for people with disabilities. Indicators may include the availability of services in the community, waiting times for accessing services, ease of navigation, and the presence of accommodations for individuals with different types of disabilities.
2. Person-centered planning: Evaluate the extent to which community support services utilize person-centered planning approaches. Indicators may include the involvement of individuals with disabilities in decision-making, the presence of individualized service plans, and the consideration of personal goals, preferences, and aspirations.
3. Service coordination: Assess the effectiveness of service coordination and collaboration among different service providers. Indicators may include the level of communication and collaboration between agencies, the continuity of care across different service settings, and the reduction of duplication or gaps in services.
4. Community integration and participation: Measure the opportunities provided for individuals with disabilities to actively participate in the community. Indicators may include involvement in community events or activities, access to recreational facilities, participation in social groups, and the promotion of inclusive practices in community settings.
5. Outcomes and impact: Evaluate the outcomes and impact of community support services on the lives of individuals with disabilities. Indicators can include improvements in quality of life, social connectedness, skill development, employment outcomes, and overall satisfaction with the services received.

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