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When you are planning for an effectiveness-based programme, it would be helpful for you to inject a self-learning system in your service development process. ??Self-learning system collects information or feedback from the users about their operations, and then analyse the data as well as use the results to make adjustments in the way the programme operates.?

?Check out the video and learn more about the service development and monitoring here: https://jcmel.swk.cuhk.edu.hk/courses-for-public/service-development-and-monitoring-2/presurvey/

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