I created a survey questionnaire to gauge community satisfaction, but I’ve noticed that a significant number of participants have selected “don’t know” as their response. Surprisingly, some individuals have chosen this option for the majority of the questions. I’m curious about the reasons behind this phenomenon. Any insights?

You're most welcome. It brings me joy to assist you.

I truly appreciate your detailed explanations. Thank you!

It's excellent that you've raised this question. The presence of "don't know" answers doesn't always indicate that participants genuinely don't know. It's possible that overly complex questions or lengthy explanations can discourage participants from carefully considering their responses, leading them to choose the "don't know" option.