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Manual Event (Session ID,DateTime,Event) = 80nlao3i25mfososk33n6m32sv 20241214061511 /sc/communities/can-i-simply-evaluate-service-outcomes-by-conducting-satisfaction-survey/

Can I simply evaluate service outcomes by conducting satisfaction survey?

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Renee
2020年4月19日
Can I simply evaluate service outcomes by conducting satisfaction survey?

Can I simply evaluate service outcomes by conducting satisfaction survey?

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Emily Chan
2020年6月17日

No problem!

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Renee
2020年6月17日

Thanks

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Emily Chan
2020年6月17日

It depends on to what extent the satisfaction survey is standardized. For example, whether the sampling is randomized and whether objective rather than subjective indicators are used. It is better to chew over before relying fully on conclusions drawn from subjective questions or convenient samples.

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