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Dear Dr. Mel, would you kindly give me more information about performance measurement? I have learned that the measurement aims to provide feedback to make the program more transparent to the stakeholders and thus increase their support for the program. But I wonder what if the feedback is negative? Would it be harmful to the program?

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Discussion thread: Services for Offenders and Drug Abusers
Owen Chiang
19 October 2022
Dear Dr. Mel, would you kindly give me more information about performance measurement? I have learned that the measurement aims to provide feedback to make the program more transparent to the stakeholders and thus increase their support for the program. But I wonder what if the feedback is negative? Would it be harmful to the program?

Dear Dr. Mel, would you kindly give me more information about performance measurement? I have learned that the measurement aims to provide feedback to make the program more transparent to the stakeholders and thus increase their support for the program. But I wonder what if the feedback is negative? Would it be harmful to the program?

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Sunny Wong
19 October 2022

Welcome.

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Owen Chiang
19 October 2022

I see. Thank you so much for your help!

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Sunny Wong
19 October 2022

That is a great question! The support of stakeholders for the program is essential, that is why we should collect and report the performance data and information for the reference of stakeholders. The performance measurement does not answer the question about the impact and effectiveness. So, you may not need to worry about the negative data, which are usable for further monitoring and evaluation to improve the program.

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