Manual Event (Session ID,DateTime,Event) = bptumvs2qtkg6rmau4mca1eu53 20231207221442 /sc/communities/is-client-satisfaction-different-from-benefits-that-clients-received-from-the-program/

Is client satisfaction different from benefits that clients received from the program?

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Rosa

2020年5月3日

Is client satisfaction different from benefits that clients received from the program?

Is client satisfaction different from the benefits that clients receive from the program?

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Bonnie

2020年6月18日

Welcome^^

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Rosa

2020年6月18日

Thank you very much.

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Bonnie

2020年6月18日

Yes, they are different. Client satisfaction measures how well the services meet clients’ expectations. The benefits clients receive, such as skill improvement and knowledge accumulation, are usually regarded as outcomes. Positive ratings of satisfaction surveys can only show whether clients’ expectations are met and don’t point to a positive outcome necessarily

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Haha Chan

2023年12月7日

3個回覆，0個月前

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3個回覆，0個月前

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3個回覆，0個月前

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7個回覆，28個月前

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