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Manual Event (Session ID,DateTime,Event) = 3if1g2r01qvbkepiqor2t6q4g3 20210802114654 /tag/service-effectiveness/

Tag: service effectiveness

Satisfaction of residents in the community
Function
Monitoring residential quality, improvement, facility adequacy
Relevance
Settlement, aspiration, adaptation
Target
Community
Respondent
Resident
Feature
4 items in 5-point rating scale
Reliability
.861
References

Kwan, Yui-huen, Man-hung Ngan, Chau-kiu Cheung, and Kun Ma. 2002. Effectiveness Enhancement of the Kwun Tong Community Care and Support Network Project─Research Report. Hong Kong: Department of Applied Social Studies, City University of Hong Kong.

Segal, Steven P., Dina Redman, and Carol Silverman. 2000. “Measuring Clients’ Satisfaction with Self-help Agencies.” Psychiatric Services 51(9):1148-1152.

Satisfaction
Function
Monitoring residential quality, improvement, facility adequacy
Relevance
Settlement, aspiration, adaptation
Target
Community
Respondent
Resident
Feature
4 items in 5-point rating scale
Reliability
.861
References

Kwan, Yui-huen, Man-hung Ngan, Chau-kiu Cheung, and Kun Ma. 2002. Effectiveness Enhancement of the Kwun Tong Community Care and Support Network Project─Research Report. Hong Kong: Department of Applied Social Studies, City University of Hong Kong.

Segal, Steven P., Dina Redman, and Carol Silverman. 2000. “Measuring Clients’ Satisfaction with Self-help Agencies.” Psychiatric Services 51(9):1148-1152.

Problem resolution
Function
Showing service effectiveness
Relevance
Coping, empowerment, recovery
Target
Youth
Respondent
Youth
Feature
9 items in 5-point rating scale
Reliability
.876
References

Ngai, Steven Sek-yum, Chau-kiu Cheung, and Chi-tat Chan. 2019. Report of Cyber Youth Outreach. Hong Kong, China: Boys & Girls’ Club Association, Caritas Hong Kong, and Hong Kong Federation of Youth Groups.

Smith, Serena, Shane A. Thomas, Alun C. Jackson. 2004. “An Exploration of the Therapeutic Relationship and Counselling Outcomes in a Problem Gambling Counselling Service.” Journal of Social Work Practice 18(1):99-112.